Frequently Asked Questions

Find answers to common questions related to the FrameSAFE program.

How do I start my FrameSAFE Subscription?

Visit the main FrameSAFE page for step-by-step instructions for how to get started.

How long does it take to get my FrameSAFE program?

Once you have paid for the subscription and submitted the customized FrameSAFE request form, you can expect to receive your electronic files within 3-4 business days. 

Can a company update the company policies section after they submit their template to be customized?

Yes. The customized pdf provided to each subscriber is still editable using Adobe Acrobat or Acrobat Reader (the latter is a free download).

Is there a limitation on the number of times a company can use their customized subscription during the course of the year?

The program subscription is based on membership level, which indicates units sold, so the assumption is that each company will use the manual for each unit they build. Additional copies can be made for each jobsite as needed for the best transfer of information to the company’s Employees. So, as long as the subscriber follows the usage outlined in the Licensing Agreement, the exact number of copies used per year is not an issue.

What happens after the first year?  Does a company renew their subscription?

FrameSAFE is an annual subscription, which will be invoiced along with membership dues in May of each year and prorated accordingly.