Website Features: Member Compass & FAQ

The Member Compass

Learn how to utilize your Member Compass and the Member Directory to get the most of your SBCA membership benefits. These features, part of our association management software, Novi AMS, allow  you to manage your membership information conveniently and efficiently. We've also got some answers to Frequently Asked Questions towards the end of this post.  

When you log into the website, you’ll be redirected to your Member Compass. The Member Compass provides account information about you and your company. View your membership status, detailed information in the tabs on the left, plus upcoming events and open invoices information front and center. Note: if you are not registered for any upcoming events or do not have outstanding invoices, that corresponding information will not display.

Access Levels:  

All logged in users are able to see their Dashboard with their membership status, transactions billed to themselves, their event history, their order history, and their own personal profile information. Along with information about you, depending on your access level, you may see information about your company. 

If you are the Primary Contact, Billing Contact, or have been granted Management Access for your Company, you will be able to update Company information, including adding staff, such as contact information and custom fields. You will not be able to edit the company's name. Contact the SBCA for assistance if your Company Name needs to be updated.

Dashboard

This serves as the home page for your Member Compass. You can click this at any time to get back to this main screen. 

Pay Balance and Account History  

These tabs allow you to view & print invoices and receipts, view past transactions, and pay open invoices. This is your own personal accounting history with the SBCA. From this screen, you can see payments you’ve made, print invoices and receipts, and even click to pay any open invoices. Instead of having to call or email, you can find what you need here. Depending on your access level, you may also see additional transactions for others in your company. 

My Events 

Can't remember if you registered for the next event? Take a look at the My Events tab. This section will show any events that you've already submitted your registration. Look for the link next to the event where you can add it to your calendar. If it's a virtual event and starting within 15 minutes, you can join directly from here (the Add to Calendar link becomes Join Now!).  You'll also be able to see a list of past events on this page. 

My Orders 

If you have purchased any products from the store on our website, those orders will be shown here. 
 
Profile 

To update your individual profile, select the Profile tab. From there, you can upload information you'd like to share with other members. This can include social media links, headshots, credentials, or other information you'd like to share. Updating your profile information here will also update what displays on the Member Directory listing.  

Login & Password

Need to update your password? Easily update your login credentials here. 

Payment Methods

Add or edit your saved payment methods here (if applicable). 
 
Company/Companies 
If you see the word Company or Companies, your account has access to update the Company profile. The Primary contact, Billing Contact, and anyone on staff with Management Access can update the information. The company logo, contact information, website, address, description, etc. can be updated here. Changes made here will be reflected on your Member Directory listing as well. 

Staff 
If you see the word Staff, your account has access to update the staff at the Company or Companies you have been given access to.

Frequently Asked Member Questions: 

Login to the website so you’ll have full access to your member benefits. Need to create an account? Read this article to find out how: Welcome to the Website
 
How do I view and pay my invoices?  
In the Member Compass, you will see two tabs for your transactions - Pay Balance and Account History. The Pay Balance tab will display open invoices and provide the option to pay your open invoices by card. Account History shows transactions that have been billed to you. View and print transactions from this tab. If you are designated as a Primary Contact, Billing Contact, or have management access, you can also see transactions billed to the company and other related contacts.

 
How can I tell if I registered for an event?  
If you’re logged in, click on your name in the upper right corner. That will take you to your Member Compass, where you can see the list of all of your registered events, in the My Events tab.   
 
How do I purchase a product ?  
To purchase a product, head over to our Products & Services. There you’ll see a list of products Structural Building Components Association has available for purchase. Note, some products might be available as add-ons within an event.  
 
How do I get the status of a purchase I made? 
The My Orders tab in your Member Compass shows orders placed, their status, and tracking numbers (if applicable), as well as subscription information.  
 
How do I join the SBCA? Learn more about membership with Structural Building Components Association here. Membership Options and Dues Rates
 
Where can I read the latest webinars from Structural Building Components Association? Catch the latest webinar episodes on our blog page. Media: Webinars